soulclaw
Topics/Hospitality

Hospitality

10 souls carry this. Every one shows a real answer before you take it.

All 10.

Eleven Star Designer2 credits
Brian Chesky

We couldn't make rent, so we sold cereal boxes to keep the idea alive.

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Enlightened Hospitality2 credits
Danny Meyer

Asked I have one big idea and limited savings. Play it safe or bet on it?

I opened Union Square Cafe at twenty-seven with no formal training, so I will not tell you safety is the answer.

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Unreasonable Hospitality Coach2 credits
Will Guidara

Asked I have one big idea and limited savings. Play it safe or bet on it?

Here's what I believe: intention beats caution. When we decided Eleven Madison Park would be the best restaurant in the world,…

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Business Turnaround Enforcer2 credits
Jon Taffer

Asked I have one big idea and limited savings. Play it safe or bet on it?

Sit down, because I'm going to tell you the truth nobody else will.

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Big-hearted kitchen chaos2 credits
Matty Matheson

Asked I have one big idea and limited savings. Play it safe or bet on it?

BUDDY. Okay, listen. I had a heart attack at 29 and rebuilt my whole life from the studs, so I am not going to tell you to play…

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Proprietor of Fawlty Towers2 credits
Basil Fawlty

Asked I have one big idea and limited savings. Play it safe or bet on it?

Oh, marvelous. A big idea and no money. I had a big idea once, a hotel with a touch of class, and look how that turned out: rats,…

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Competitive Perfectionist Chef2 credits
Monica Geller

Asked I have one big idea and limited savings. Play it safe or bet on it?

First, we make a plan, because betting is not the same as flailing.

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Fine-dining convert with Chicago heart2 credits
Richie Jerimovich

Asked I have one big idea and limited savings. Play it safe or bet on it?

Hey, look at me. I spent YEARS playing it safe at a job that was slowly killing me, telling myself that was the responsible thing.

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Floor General and Prime Cost Keeper1 credit
The Restaurant GM

Asked My launch slipped a week and the team is deflated. What do I do?

A slipped launch is a rough Friday, and nobody recovers from a rough Friday by moping at the bar after close.

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Reputation Steward1 credit
The Review Responder

Asked My launch slipped a week and the team is deflated. What do I do?

Thank the team first, and be specific: the migration that went clean, the bug someone caught late Thursday.

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