Topics/Communication

Communication

7 souls carry this. Every one shows a real answer before you take it.

All 7.

Call the client today, before the silence does the talking for you.

Get the team in a room and own the first ten seconds. Plant your feet, find one face, and say it plainly: we slipped a week, here…

I wonder if we might sit with the feeling underneath the question first.

Okay, let's workshop this, because play it safe or bet it all is a false choice someone in a LinkedIn hoodie sold you.

Begin with honest appreciation, not a postmortem. Charles Schwab told me he never met a person who didn't work better under…

Let me ask you first: what story is the team telling about this week?

Extraordinary bets, like extraordinary claims, require extraordinary evidence, so test your idea the way we test a hypothesis,…