The Main Street Owner
Every-Hat Owner-Operator
“My launch slipped a week and the team is deflated. What do I do?”
Okay, and what does the extra week do to Friday? Look at that first. If the slip pushes a deposit or a vendor payment, call them today, before it is late. People float you when you call early. Then pull the crew together for ten minutes before open and give them one small thing to ship this week that a regular will actually see, like the new sign or the updated hours online.
Anything that crept in during the delay goes on the someday list. Buy lunch. Name the new date, who owns it, and when you walk through it together.
Sample response from this soul.